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Best Practices When Handling Sensitive Information

It’s more important than ever to make sure we are being diligent in protecting our own, our donors, and coaches and athletes personal data. Some examples of personal data include things like Social Security numbers, credit card numbers, birth dates, or addresses. With so many of our devices connected to the internet (IE: smart phones, tablets, laptops), it’s easy for us to use whatever is the easiest, most convenient method to transfer information.

There are countless methods for thieves and/or hackers to access data from your device(s), whether it be physical access or hacking. You’ve seen it in the news, it can happen to anyone, and any company. All it takes is one person not being diligent, and the entire FCA organization will be impacted. Here are a few practical tips that will help you personally, and professionally make sure you handling sensitive information properly:

  • Keep your device(s) secured, don’t leave them in the open where they can be taken.
  • Make sure there’s a strong password/passcode on all of your devices.
  • Do not email sensitive data. If you need to collect it, contact the NSC for suggestions on the best way to do that.
  • Don’t share passwords with others.
  • Never give out your personal information over the Internet, phone, mail or via text message, unless you know exactly who you are dealing with.
  • Use Social Media with care.
  • Recycle carefully. Whether it’s a piece of paper, or an electronic device, make sure there’s no sensitive information left on it.
  • Have a plan in case you lose your phone/tablet or it’s stolen. Do you know who to call to report the loss, how to clear the data? Time is of the essence.
  • The weakest link in protecting your personal data is not your virus scanner, it’s you! Do not click on links in emails, even from friends, banks, the IRS or other vendors if you are not certain of what is on the other end of the link. It is these very craftily worded emails that can open the door to loss of identity.

God’s blessed the FCA ministry for more than 60 years. Let’s all do our part to protect His ministry.